Orders & Delivery

Shipping Information

Where we deliver, what it costs and how to follow your order.

Delivery within AustraliaAll states and territories

Cost shown before you payCalculated from your delivery address at checkout

Follow your orderStatus and tracking details in your account

Delivery Rates and Times

Delivering toDeliveryEstimated time

NSW, VIC, QLD, ACT$19.95 — free on orders of $500.00 or more2–5 business days

SA$24.95 — free on orders of $500.00 or more3–6 business days

TAS$34.95 — free on orders of $500.00 or more5–9 business days

WA$39.95 — free on orders of $500.00 or more5–10 business days

NT$49.95 — free on orders of $500.00 or more7–14 business days

These are the rates checkout applies. Times are estimates from dispatch, not guarantees.

Ordering something bulky or heavy, or delivering to a remote address? Contact us before you order and we will confirm the delivery details with you.

Order Tracking

We email you when your order is placed and when its status changes. Once it ships, any tracking details are added to the order, which you can open from your account order history.

Delivery Address

Please check your delivery address and phone number at checkout — the courier uses both. If you notice a mistake after ordering, contact us as soon as possible with your order number.

If your order arrives damaged, see our Returns & Refunds page.

Questions about your delivery?

Send us your order number and we will look into it.